SharePoint, Teams & OneDrive
Eliminate unexpected tech disruptions with NSN Infotech. Our Managed IT Services deliver 24/7 proactive infrastructure management, full Microsoft 365 administration, ThreatLocker zero-trust security, and instant Sydney helpdesk support. We take full responsibility for your technology so your team stays focused, productive, and secure.
We monitor and patch your servers, networks, and workstations continuously behind the scenes to fix vulnerabilities before they cause costly downtime.
Our Managed IT framework embeds ACSC Essential Eight (ML1) controls directly into your infrastructure to protect against ransomware and breaches.
Certified Microsoft engineers manage your cloud licenses, Exchange, Teams, SharePoint, and Entra ID security baselines for optimal performance.
Based in Norwest Business Park, our local technicians provide rapid remote troubleshooting and on-site emergency support whenever you need it.
The Essential Eight is the Australian Cyber Security Centre's baseline set of mitigation strategies. We incorporate these robust security controls directly into our Managed IT Services to protect your infrastructure against evolving cyber threats.
Cyber security is an ongoing process of protecting devices, applications, and networks from data breaches, ransomware, and malware. Laptops, desktops, and cloud environments used by employees can become entry points for cyber attacks if left unmonitored.
NSN Infotech delivers managed cyber security solutions aligned with the Essential Eight. Maturity level depends on your environment, so we assess where you currently sit as a starting point for a tailored security roadmap.
Mapping each of the ACSC Essential Eight mitigation strategies to your managed service stack.
| E8 Control | Requirement | How Your Stack Delivers This | Services |
|---|---|---|---|
| 1. Application Control | Prevent unauthorised software from executing on workstations and servers | ThreatLocker enforces an application allowlist across all managed devices. Only software you have approved can execute. Ransomware payloads and unauthorised executables are blocked before they can run. |
ThreatLocker |
| 2. Patch Applications | Patch internet-facing and other applications within defined timeframes | Datto RMM monitors patch status continuously across all endpoints and applications. Critical patches are deployed within SLA windows and patch compliance is reported in your monthly TAM meeting. |
Datto RMM |
| 3. Configure Microsoft Office Macro Settings | Block macros from the internet; only allow signed and trusted macros to run | Microsoft 365 macro policies are deployed via Intune and Security Baselines across your tenant, enforced at the tenant level and monitored for deviation. |
Intune
M365 Management
Security Baselines |
| 4. User Application Hardening | Configure browsers and applications to reduce the attack surface | Security Baselines deployed via Intune harden browser configurations, Office application settings, and remove unnecessary features from all managed endpoints. |
RMM
Intune
Security Baselines |
| 5. Restrict Administrative Privileges | Limit admin access and use separate accounts for privileged tasks | Conditional Access policies restrict privileged access. Password Manager enforces the use of separate admin credentials. Datto SaaS Alerts monitors all privileged account activity for anomalies around the clock. |
Conditional Access
Password Manager
Datto SaaS Alerts |
| 6. Patch Operating Systems | Patch OS vulnerabilities within defined timeframes; remove unsupported operating systems | Datto RMM monitors and deploys OS patches across all managed devices with compliance tracked and reported monthly. End-of-life operating systems are flagged during onboarding and addressed through the vCIO roadmap. |
Datto RMM
vCIO |
| 7. Multi-Factor Authentication | Require MFA for all users, all applications, and all privileged accounts | MFA is enforced via Entra ID Conditional Access policies for all users and all applications. Password Manager with Entra ID SSO ensures consistent MFA usage across every login without exception. |
Entra ID
Conditional Access
Password Manager |
| 8. Regular Backups | Back up important data and settings; test restoration; protect backups from unauthorised modification | Datto SaaS Protection provides scheduled, point-in-time backups of all Microsoft 365 data, stored separately from the primary environment. Restore capability is tested and documented as part of onboarding and reviewed annually. |
Datto SaaS Protection
Desktop Backups |
Maturity level depends on your environment, so we assess where you currently sit rather than assuming a level. The assessment is the starting point for a roadmap, not a pass or fail.
NSN Infotech provides managed IT services in Sydney for small and medium businesses that want reliable support, stronger cyber security, and better day-to-day IT management. We help reduce downtime, improve performance, and keep your systems secure and running smoothly.
Our service includes proactive support, remote and onsite assistance, 24/7 monitoring, endpoint and network management, backup and disaster recovery, vendor coordination, and strategic IT planning. We also support Microsoft 365, SharePoint, and Azure as part of your wider IT environment.
Fast, reliable IT support delivered remotely or onsite to keep your business running smoothly.
Simplify Microsoft licensing and vendor relationships while ensuring you only pay for what you need.
Reduce human risk with practical security awareness training for your team.
Secure and manage laptops, desktops, and devices to reduce threats and improve control.
Protect sensitive business data with access controls, encryption, and data policies.
Reduce phishing, spam, and email threats with advanced email security controls.
Improve visibility and compliance with auditing and eDiscovery support.
Align IT decisions with business goals through clear planning and strategy.
Strengthen security posture by aligning with ACSC Essential Eight principles.
Detect compromised credentials early and reduce the risk of account breaches.
Prevent data leaks and intrusion attempts with advanced security controls.
Protect business data with secure, monitored cloud backups.
Ensure fast recovery of critical systems with reliable server backups.
Maintain performance and stability across cloud platforms and networks.
Reduce cloud costs and improve efficiency through ongoing optimisation.
Our approach is straightforward: we handle the technology so you can handle the business. Our managed IT services are complete packages.
Predictable costs and no hourly billing surprises for routine assistance. Call us when you need help, and we will sort it out.
We actively look after your endpoints, network, and data, applying security updates and keeping policies current.
We do not just wait for things to break. We meet with you regularly to plan upgrades, discuss security, and ensure your IT aligns with your business direction.
We monitor your cloud services and backup systems so that your data is retrievable when it matters most.
Our IT support includes helpdesk support, system monitoring and patching, cybersecurity, backup and disaster recovery, cloud and Microsoft 365 management, IT infrastructure support, and ongoing IT advice.
We provide proactive IT support. Systems are monitored, maintained, and updated to prevent issues before they cause downtime.
Yes. We provide remote support and Sydney-based on-site visits when required.
Yes. We specialise in supporting small to medium-sized businesses across a wide range of industries in Sydney.
Support requests are prioritised based on severity, with business-critical issues addressed immediately by our local Sydney helpdesk.
We use layered security including firewalls, endpoint protection, phishing protection, MFA, and managed password policies aligned with the ACSC Essential Eight framework.
Yes. Automated 24/7 patch management for operating systems and critical applications is included to keep your devices secure and bug-free.
Yes. As a Microsoft Cloud Solution Provider (CSP), we manage Microsoft 365 licensing, security, user accounts, and ongoing tenant support.
Yes. We act as your single point of contact to coordinate with ISPs, software providers, and third-party hardware vendors.
Yes. Strategic IT planning, infrastructure roadmaps, and security advice are included as part of our managed IT support.
Our email is info@nsninfotech.com. We will reply within the day or tomorrow.
We'll need a few details from you and we'll send you a quote.
Our main line is 1300 NSN 365. If we missed it, we'll call you back within the day.
About NSN Infotech
NSN Infotech is a Sydney-based Managed IT Services provider with expertise in SharePoint Solutions and Microsoft.