Microsoft Teams Phone turns Teams into a powerful, fully-featured business phone system. Make and receive external calls directly from the app you already use every day.
Chat, video conference, and make phone calls all from Microsoft Teams.
Your business phone number follows you on your mobile, laptop, and desk phone.
Enjoy call routing, auto-attendants, and voicemail transcription natively.
If your team is already using Microsoft Teams for internal chat and video meetings, it makes sense to run your external phone calls through the same platform. Microsoft Teams Phone eliminates the need for a separate phone system.
Our direct routing integration connects your existing phone numbers straight into the Microsoft 365 environment. Staff can make, receive, and transfer external calls natively from the Teams app on their laptop, smartphone, or dedicated Teams desk phone.
It provides a truly unified communications experience. You get enterprise PBX features like call queues, auto-attendants, and voicemail-to-email without managing a secondary phone provider.
Unlock the full potential of your Microsoft 365 licensing by combining collaboration and telephony.
Your phone system benefits from the same enterprise-grade security and compliance tools (like conditional access and data encryption) as the rest of your Microsoft environment.
If you are in a Teams video meeting or working on a document, your phone status automatically updates to "Do Not Disturb", intelligently routing incoming calls to voicemail.
Stop forcing your team to switch between a desk phone, a separate softphone app, and internal chat. Give them one single interface for all their daily communications.
Yes, users require a specific Microsoft Teams Phone licence add-on (or an E5 licence). We can audit your current tenant and procure the exact licences you need.
Absolutely. We will seamlessly port your existing 1300, 1800, or local landline numbers directly into the new Microsoft Teams Phone environment.
Because it's integrated with Microsoft Teams, you can answer calls via the Teams app on your smartphone, or on your laptop using a headset.
Yes. Teams Phone includes powerful enterprise PBX features like auto-attendants, call queues, and intelligent routing based on your business hours.
It is entirely up to you. Most modern workplaces opt for softphones (using a headset and computer), but if you prefer physical handsets, there are native Teams desk phones available.
Yes. Microsoft's global infrastructure ensures high-definition, crystal-clear audio, provided your office has a stable internet connection.
Yes, compliance recording can be configured within Teams to ensure all external communications are logged securely for training or legal purposes.
Not at all. We build and configure the entire Microsoft Teams Phone environment in the background. Once tested, we port the numbers over, resulting in zero downtime.
Our email is info@nsninfotech.com.au. We will reply within the day or tomorrow.
We'll need a few details from you and we'll send you a quote.
Our main line is 1300 NSN 365. If we missed it, we'll call you back within the day.
About NSN Infotech
NSN Infotech is a Sydney-based Managed IT Services provider with expertise in SharePoint Solutions and Microsoft.
