Microsoft Teams Calling Sydney

Enjoy seamless cloud calling experience with Microsoft Teams
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Google rating for NSN Infotech

Best move to cloud calling

We teamed up with NSN Infotech to migrate from our pbx systems since our higher ups wanted to move to the cloud. We moved to Teams and it’s the best decision yet! Smooth transition. Thanks, guys!

–Kyle Pritchard, June 2024

About Microsoft Teams Calling

Turn Microsoft Teams into a fully functional phone system

Microsoft Teams can be a game changer for your business. By moving your telephony to the cloud, you streamline communication, enable your team to make and receive calls from anywhere on any device and enjoy the integration with your existing CRM. Enjoy these features and a lot more.  

Explore our Microsoft Teams Solutions

Improve call quality for the best customer experience with call recording

With our call recording solution for Microsoft Teams, you can easily record and archive your Microsoft Teams calls, meetings, chats, and even screen sharing.

Tailor Microsoft Teams to your organization's needs with CRM integration

By bringing CRM data directly into Teams, employees can access customer information, collaborate on sales and service tasks, and make informed decisions without switching between different platforms. 

Upgrade your conference rooms to Teams-enabled conference rooms

Upgrade your regular conference room and improve your business productivity with Teams enabled video conference rooms. As part of our comprehensive service offerings, we can handle a full-scale upgrade across all your offices. Here’s what we can do:

Customize your call center solution with flexible licensing options

We provide flexible licensing options for business that are heavily into calls. You can customize your call centre solution by selecting from various licenses that fit your business requirements. 

Start your digital transfomation journey with Microsoft Teams Calling

Scale Easily

We offer flexible licensing options, no fixed contracts with Microsoft Teams calling plans in Australia and NZ with stress-free scaling to suit your needs

International Numbers

Got multiple offices across the globe? We can handle the setup of your routing and seamlessly integrate that with Teams

Customized Calling Features

IVR, custom greetings, hold music, and even skill-based call routing is possible

Call Recording

Improve call quality and customer experience with AI-powered call analytics and dashboards.

Teams-enabled conference rooms

Modernize your conference rooms with Microsoft Teams. Easily book video meetings and audio conferences with your your teams.

Connect your SIP phones

No need to buy Teams-enabled phone as we can connect your existing SIP phones to Microsoft Teams.

NSN Infotech Certifications and Specializations

Certified Microsoft Cloud Experts for all Your Cloud Needs

We’re proud to say that NSN Infotech is a certified cloud solutions expert, backed by over 20 years of hands-on experience across diverse industries and business environments.

Our team combines deep technical knowledge with strategic insight to guide businesses through every stage of their cloud journey—from seamless cloud migration to full-scale cloud management and optimization. Whether you’re moving to Microsoft Azure, leveraging hybrid environments, or scaling your infrastructure, we ensure your cloud investments are secure, efficient, and aligned with your business goals.

As a trusted partner, we’re committed to helping small and medium businesses unlock the full potential of the cloud—without the complexity.

Our comprehensive range of IT services

Discover more about our services

Our IT support and range of professional services cover all technology needs of small businesses as they grow their businesses.

Managed IT Services for SMBs

Tailored and hassle-free IT management, allowing you to focus on your core business while we handle all your IT needs, from troubleshooting to system maintenance. We have several plans that gives SMBs flexible pricing options.

Managed IT Services by NSN Infotech

Expert IT Consulting & Advisory

We provide strategic IT guidance through our consulting and advisory services to help businesses make smarter tech decisions that align with their goals.

IT consulting by NSN Infotech

Compliance & Governance Support

From Essential Eight compliance to policy development, we help businesses meet Australian security standards and industry regulations with confidence.

Compliance & Governance | NSN Infotech

Flexible Cloud Services

We help businesses take advantage of the what cloud has to ffer. We offer cloud migrations, Microsoft 365 and Azure solutions, power platform, cloud backup, and ongoing cloud management

Flexible Cloud Services | NSN Infotech

Proactive Cybersecurity Solutions

We protect your business with enterprise-grade security tools, managed detection and response, risk assessments, and ongoing threat monitoring.

Proactive Cyber Security by NSN Infotech

Modern Business Telephony

We deploy cloud-based VoIP and Microsoft Teams Calling solutions that replace traditional phone systems—improving flexibility, call quality, and team communication.

Telephony by NSN Infotech

End-to-End Professional IT Services

From network upgrades to office IT fit-outs and relocations, we handle the technical side of your business projects with minimal disruption and expert execution.

Professional End-to-end-services

VoIP Solutions

Are technical difficulties already a part of your meetings?

Upgrade your video conferences with Microsoft Teams Rooms.

Check out our resources

Get local support for your business today!

Need trusted support for your business? We’re your trusted partner!  


About Us

NSN Infotech is a Sydney-based IT services and consulting company offering a comprehensive range of technology solutions.

ABN: 98 644 032 815

Contact and Address Information

Frequently Asked Questions

Can you help us migrate our existing phone system to Microsoft Teams?

Yes, we handle the entire migration process—from planning and number porting to user training and post-deployment support. We make sure the transition is smooth, with minimal disruption to your business.

What’s included in the setup process?

Our setup includes everything you need to get started: configuring Teams Calling, assigning numbers, setting up call flows, voicemail, auto attendants, and ensuring your users are ready to go. We tailor the setup to match your business needs.

Do you support local call routing and number management?

Absolutely. We provide local PSTN connectivity and number management, ensuring your calls are routed efficiently and in compliance with regional regulations. Whether you're centralizing or managing multiple sites, we’ve got you covered.

Can we make international calls with Teams Calling?

Yes! We offer international calling plans and can configure Teams to support global communication.

Explore our VoIP services and solutions

Improve your business telephony with
cloud calling solutions

Unified Communications

Streamline your business communication with the latest unified communications tools.

Microsoft Teams Calling

Make and receive local and international calls with Microsoft Teams

Connect your SIP Phones to Teams

Improve your call quality and customer satisfaction with an advance call recording solution

CRM Integration

Improve your business efficiency by integrating your CRM with Microsoft Teams.

Contact Center Solutions

Optimize your customer service with a modern contact center solution.

Call Recording for Microsoft Teams

Improve your call quality and customer satisfaction with an advance call recording solution

Microsoft Teams Rooms

Upgrade your regular conference rooms to Teams-enabled rooms and improve your meetings

Migrate your traditional PBC to cloud calling with Microsoft Teams

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