Unified Communications Sydney

Take your Sydney business to the next level with Unified Communications

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Google rating for NSN Infotech

Best move to cloud calling

We teamed up with NSN Infotech to migrate from our pbx systems since our higher ups wanted to move to the cloud. We moved to Teams and it’s the best decision yet! Smooth transition. Thanks, guys!

–Kyle Pritchard, June 2024

About our Unified Communications for SMBs Sydney

All-in-one business communications platform is what you need

A unified communications platform like Microsoft Teams integrates all types of communication channels into one platform, whether it’s making calls, holding video meetings, or sharing files. This is the perfect solution for businesses that heavily depend on team collaboration.

This modern communication landscape adds flexibility, is cost-efficient, saves time, and offers seamless collaboration, leading to improved productivity for your employees.

Improved Collaboration for Your Hybrid Team

Unified communications integrate tools like messaging, video conferencing, and file sharing, making it easier for teams to collaborate in real time, regardless of location.

Cost-Efficient

By consolidating multiple communication services into one platform, small businesses can reduce costs associated with maintaining separate systems and streamline IT management.

CRM Integrations-ready

Streamlines workflows, enhances data accuracy, and empowers your team with real-time insights to deliver more personalized and efficient service.

Level up your Business Communication with Microsoft Teams

Seamless Collaboration

Microsoft Teams brings together chat, video calls, and file sharing in one platform, making it easy for teams to collaborate without switching between apps.

Improved Productivity

With all communication tools integrated, employees spend less time managing multiple platforms and more time focusing on their work, boosting overall productivity.

Cost Efficiency

By replacing multiple tools with one unified platform, businesses can reduce costs related to communication software and infrastructure.

Flexibility and Mobility

Teams can access Microsoft Teams from any device, anywhere, allowing for remote work and on-the-go communication without missing a beat.

Enhanced Security

Microsoft Teams is built on a secure foundation, offering robust data protection and compliance features to keep your business communications safe.

Streamlined Integration

Easily integrates with other Microsoft 365 apps and third-party tools, allowing for a more efficient workflow and better resource management across your organization.

Microsoft Teams VoIP System Sydney SMBs

Microsoft Teams for Unified Communications

Scalable, feature-rich solution with CRM integration and built-in calling

What we absolutely love about Microsoft Teams is its flexibility to accommodate all types of communication needs, from contact center capabilities, CRM integrations, to the ability to make and receive calls. 

With Microsoft Teams, you also get access to better meeting quality, improved calling options, and even access the interface and workspace from different types of devices.

Better Meetings

Teams Meetings offer an engaging and seamless experience, allowing users to stay focused before, during, and after meetings with face-to-face interactions across desktops, mobiles, and meeting devices.

Cloud Calling

Microsoft Teams Phone provides a reliable, high-quality calling solution, enabling users to make and receive calls from any device, anywhere, while integrating voice services with collaboration tools.

Support for Multiple Devices

Microsoft Teams offers seamless functionality across desktops, laptops, tablets, and smartphones, ensuring users can stay connected and productive from virtually anywhere.

NSN Infotech Certifications and Specializations

We're Your Trusted IT Partner for End-to-End Cloud Solutions

We’re proud to say that NSN Infotech is a certified cloud solutions expert, backed by over 20 years of hands-on experience across diverse industries and business environments.

Our team combines deep technical knowledge with strategic insight to guide businesses through every stage of their cloud journey—from seamless cloud migration to full-scale cloud management and optimization. Whether you’re moving to Microsoft Azure, leveraging hybrid environments, or scaling your infrastructure, we ensure your cloud investments are secure, efficient, and aligned with your business goals.

As a trusted partner, we’re committed to helping small and medium businesses unlock the full potential of the cloud—without the complexity.

Our comprehensive range of IT services

Discover more about our services

Our IT support and range of professional services cover all technology needs of small businesses as they grow their businesses.

Managed IT Services for SMBs

Tailored and hassle-free IT management, allowing you to focus on your core business while we handle all your IT needs, from troubleshooting to system maintenance. We have several plans that gives SMBs flexible pricing options.

Managed IT Services by NSN Infotech

Expert IT Consulting & Advisory

We provide strategic IT guidance through our consulting and advisory services to help businesses make smarter tech decisions that align with their goals.

IT consulting by NSN Infotech

Compliance & Governance Support

From Essential Eight compliance to policy development, we help businesses meet Australian security standards and industry regulations with confidence.

Compliance & Governance | NSN Infotech

Flexible Cloud Services

We help businesses take advantage of the what cloud has to ffer. We offer cloud migrations, Microsoft 365 and Azure solutions, power platform, cloud backup, and ongoing cloud management

Flexible Cloud Services | NSN Infotech

Proactive Cybersecurity Solutions

We protect your business with enterprise-grade security tools, managed detection and response, risk assessments, and ongoing threat monitoring.

Proactive Cyber Security by NSN Infotech

Modern Business Telephony

We deploy cloud-based VoIP and Microsoft Teams Calling solutions that replace traditional phone systems—improving flexibility, call quality, and team communication.

Telephony by NSN Infotech

End-to-End Professional IT Services

From network upgrades to office IT fit-outs and relocations, we handle the technical side of your business projects with minimal disruption and expert execution.

Professional End-to-end-services

VoIP Solutions

Are technical difficulties already a part of your meetings?

Upgrade your video conferences with Microsoft Teams Rooms.

Check out our resources

Get local support for your business today!

Need trusted support for your business? We’re your trusted partner!  


About Us

NSN Infotech is a Sydney-based IT services and consulting company offering a comprehensive range of technology solutions.

ABN: 98 644 032 815

Contact and Address Information

Frequently Asked Questions

What exactly is UCaaS, and how does it help my business

UCaaS stands for Unified Communications as a Service. It’s a cloud-based platform that brings together all your business communication tools, like phone calls, video meetings, messaging, and file sharing, i nto one easy-to-use system.
As a Microsoft cloud solution provider, NSN Infotech can help you fully integrate Microsoft Teams and take advantage of its integration perks for your whole infrastructure.

Is UCaaS secure and reliable enough for my business?

Definitely. UCaaS platforms are built with strong security features like encryption and compliance standards. Plus, with us managing it for you, you get added peace of mind—reliable uptime, proactive monitoring, and support when you need it.

Will it work with the tools we already use, like our CRM?

Absolutely—and here’s the bonus: we specialize in Microsoft Teams as a UCaaS solution. Our certified tech experts can help you integrate it seamlessly with your existing tools, including CRMs and helpdesk platforms. And if you're looking to take it a step further, we can even help upgrade Teams into a full-featured contact center setup with the help of Power Platform.

Explore our VoIP services and solutions

Improve your business telephony with
cloud calling solutions

Unified Communications

Streamline your business communication with the latest unified communications tools.

Microsoft Teams Calling

Make and receive local and international calls with Microsoft Teams

Connect your SIP Phones to Teams

Improve your call quality and customer satisfaction with an advance call recording solution

CRM Integration

Improve your business efficiency by integrating your CRM with Microsoft Teams.

Contact Center Solutions

Optimize your customer service with a modern contact center solution.

Call Recording for Microsoft Teams

Improve your call quality and customer satisfaction with an advance call recording solution

Microsoft Teams Rooms

Upgrade your regular conference rooms to Teams-enabled rooms and improve your meetings

Let's discuss what your business needs

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